Porchlight

Care that knows every resident — from their own life stories

Know every resident.
Better care, happier residents, closer families.

Residents tap one big button and talk about their lives. Porchlight turns what they say into a briefing that lets every staff member connect from the first shift, into residents who feel known and hold onto their sense of self, and into a private page that keeps their family close — the stories are the mechanism; better days are the point.

A plan built around your community · No app store · No resident passwords — just a QR code · Family access free

A smiling senior woman in a care community
Story of the day

“I drove a milk truck across three states with a parrot riding shotgun — he learned to whistle the route.”

Eleanor · recorded this morning

You can't deliver person-centered care for residents you don't have time to know.

It's the documented standard in senior living — and the one nobody can keep, because no director has the hours to sit with all sixty residents and learn their lives. Porchlight does the interviewing for you: residents talk on their own time, and every morning your activity director opens one digest of usable stories — bulletin-board features, reminiscence-circle prompts, table-grouping ideas — already written.

How it works

One conversation, carried to everyone who matters.

1

The resident taps one button and talks

A single screen with large text reads a life-story question aloud. The resident speaks for as long as they like and taps Next. No typing, no passwords, no app store — onboarding is a QR code, and there's an audio toggle for those who'd rather read.

2

The work happens quietly

Every answer is transcribed automatically. An AI guide chooses a thoughtful next question — branching to fit the person, never asking about a spouse if there wasn't one. The resident just keeps talking; the structure takes care of itself. And the conversational track never repeats — launch a session any day, every day, and there is always a fresh question waiting.

3

Your team knows every resident

Porchlight writes a warm Know Your Resident briefing for your staff — who this person is, who matters to them, what lights them up, and conversation starters — so a new aide connects on the first shift. Your coordinator also gets a clean morning digest of highlights, ready for bulletin boards, speeches, and reminiscence circles.

Serve every party, and the value is real

Residents. Staff. Families. Your community.

Porchlight works because nobody is a bystander: residents feel heard and happier, staff give warmer care because they know the person, families stay genuinely connected — and your community earns the satisfaction and trust that follow.

A senior man smiling warmly

For the resident

One screen, one big button, questions read aloud. They feel asked-about, listened-to, and recognized — the quiet foundation of a happier, more satisfied resident who holds onto their sense of self.

A caregiver in conversation with an elderly resident

For your staff

Five minutes of someone's real story turns a task into a relationship. Caregivers walk in already knowing the tractor in the parade, the recipe, the first dance — the resident stops being a room number, and care quality rises because the person is visible.

An older man embracing his adult children

For the family

Loved ones get a private page to hear everything their resident records — and to leave voice messages back. Connected families stay close, and they leave the reviews that protect your census. Always free.

The fourth winner: your community

Built around the four things a director answers for.

Resident satisfaction

Satisfaction follows recognition. When residents are asked about their lives and hear their own stories celebrated, they feel seen — and that shows up on your surveys.

Family reviews & census

Families — not residents — write the reviews and renew the contracts. A private page where they hear a parent's voice and reply back gives them a reason to stay engaged: the engagement behind the reviews prospective families read.

Staff time, given back

No transcript-wading. Your activity director opens one digest instead of running fifty interviews — Porchlight does the listening, your team does the connecting.

Best practice, made routine

Reminiscence and person-centered care are the documented standard. Porchlight does the prep, so they actually happen — without adding to anyone's workload.

Why it matters

A resident who is known has better days.

When staff know who a resident really is, interactions get warmer, agitation eases, and the resident holds onto their sense of self — the quality-of-life outcomes person-centered care is built to deliver. In 2023 the U.S. Surgeon General warned that social disconnection is a serious risk to physical and mental health (Our Epidemic of Loneliness and Isolation); older adults in care settings are among the most exposed.

Porchlight closes the gap: every resident is known by the team caring for them, and their family stays close — being known is good for you, and staying connected is good for you.

Read the evidence ↓

Two seniors smiling over an old photo album

The case for it

Five reads for activity & executive directors

Written for activity and executive directors — the real mechanics of why knowing a resident's story moves the metrics you're measured on.

Built for real communities

The questions every director asks first.

Who can actually use it?

Designed for assisted-living, independent-living, and early-stage memory care. One big button, large type, questions read aloud — and staff or family can sit alongside a resident who needs a hand. No typing, no app store, no passwords.

Does it add work for my staff?

No. Residents record on their own time; your team only ever reads the morning digest. Porchlight does the interviewing and the writing-up — the labor that used to make person-centered care impossible to scale.

Who owns the stories, and is it private?

The community owns its data. Recordings are private to the resident, their invited family, and your staff — never public, never sold. A resident or their representative can opt out or have stories removed at any time. See our privacy and data-processing terms.

Is the AI safe with vulnerable people?

The AI only asks warm, reminiscence-style life questions — childhood, family, work, the places that mattered. It adapts gently to what each person shares and stays well inside everyday conversation. And we set your community up personally — you're never alone with it.

Pricing built around your community

One plan, agreed with you.

No two communities are the same, so we don't make you pick from a table. Create your account and a real person will call you, learn your census and your goals, and agree a single monthly number that's obviously fair — in writing, before you're billed a cent. Billed to the community — never to the family.

  • Every plan includes everything — briefings, digests, family relay
  • Sessions any time, on a conversational track that never repeats
  • Family listening and reply access — free
  • No app store, no resident passwords — QR onboarding
  • Pay by card or bank (ACH, no processing fee) · cancel anytime

Give every resident a team that knows them.

Watch your residents settle in, your staff connect from day one, and your families lean in. Create your account and start your full-access demo now — a real person will reach out within one business day.